Clear answers before you book
Remote and Mobile Notary Frequently Asked Questions
Learn how remote online notarization works for signers in Colorado, elsewhere in the United States, and qualifying locations outside the United States, plus what to prepare and what to expect after purchase.
Remote online notarization
How online appointments work
Remote notarization is completed with an electronic document through secure real-time audio-video communication. The Colorado notary remains physically located in Colorado.
Is remote online notarization legal in Colorado?
Yes. Colorado law allows properly authorized Colorado notaries to perform eligible remote notarizations using compliant real-time audio-video technology. The notary must be physically located in Colorado during the notarial act. The signer may be located in Colorado, elsewhere in the United States, or in a qualifying location outside the United States. Document eligibility and receiving-party acceptance still must be confirmed.
Can I use Barrett Remote Notary if I am outside Colorado?
Yes, when the requested notarization is permitted by Colorado law and all document, identity, technology, platform, and receiving-party requirements are satisfied. Signers may generally participate from Colorado or another location within the United States. You must disclose your exact physical location during the appointment, while the notary remains physically located in Colorado.
Can you serve a signer located outside the United States?
Potentially. Colorado law permits a remotely located individual outside the United States when the notary has no actual knowledge that the notarial act is prohibited where the signer is located and the signer confirms that the document or requested act relates to a United States court, governmental body, or other United States entity; property located in the United States; or a transaction substantially connected to the United States. International requests require review before purchase and are not guaranteed.
How does a remote appointment work?
A standard remote appointment generally includes these steps:
- Purchase the appropriate service.
- Follow the scheduling and document instructions provided after purchase.
- Complete the required identity-verification process.
- Join the live audio-video appointment.
- Sign the eligible electronic document when instructed.
- Receive the completed electronic document through the applicable platform or delivery process.
What platform does Barrett Remote Notary use for online appointments?
Barrett Remote Notary LLC uses Proof for scheduled remote online notarization appointments. Your invitation, identity-verification steps, electronic document, signing prompts, and live notary meeting take place inside Proof, not Zoom.
Use only the invitation sent for your scheduled appointment. Review the step-by-step Proof appointment guide before joining.
Platform access does not guarantee document eligibility, successful identity verification, or acceptance by the receiving organization.
Is remote online notarization secure?
Remote appointments use approved technology designed for identity verification, authentication, live audio-video communication, and electronic document handling. Clients should participate from a private location and use a secure internet connection whenever possible.
Will the remote session be recorded?
Yes. Colorado law requires remote online notarization sessions to be audio-video recorded and securely retained for 10 years. Barrett Remote Notary LLC uses Proof for scheduled remote appointments. Before recording begins, you will be informed that the session will be recorded, where the recording will be stored, and how long it will be retained. Your express consent to the recording and storage is required before the notarization can proceed.
Recordings are not publicly displayed. Requests for access, inspection, or copies are handled in accordance with Colorado law and applicable platform security requirements.
Can every document be notarized online?
No. Eligibility depends on the document, applicable law, signer circumstances, required witnesses, platform capabilities, and receiving-party requirements. Colorado also restricts remote notarization of certain records. Contact us before purchasing if you are unsure.
Will every organization accept a remotely notarized document?
Acceptance policies can vary. Before booking, ask the organization receiving the document whether it accepts remote online notarization and electronic documents. The client is responsible for confirming acceptance.
Appointment preparation
What to have ready
Preparing in advance helps prevent delays, failed identity verification, or an appointment that cannot be completed.
What do I need for a remote appointment?
- A valid government-issued photo ID.
- A smartphone, tablet, or computer with a camera and microphone.
- A stable internet connection.
- Your complete eligible electronic document.
- Any required witnesses.
- A private and reasonably quiet location.
- Your exact physical location at the time of the appointment.
- Confirmation that the receiving party accepts remote notarization.
- For international appointments, information establishing the required connection to the United States.
What type of identification do I need?
You will need a valid, unexpired government-issued identification credential containing your photograph. Final acceptance depends on applicable notary requirements and the identity-verification platform. Contact us in advance if you are unsure whether your identification will qualify.
Should I sign my document before the appointment?
No. Keep the document unsigned unless Barrett Remote Notary LLC specifically instructs you otherwise. The notary may need to witness the signature or receive an acknowledgment during the appointment.
Do I need witnesses?
Some documents require witnesses and others do not. The client is responsible for determining whether witnesses are required and arranging qualified witnesses before the appointment. Barrett Remote Notary LLC cannot provide legal advice about witness requirements.
How long does an appointment take?
Most standard remote appointments take approximately 10 to 20 minutes. The actual time may vary based on identity verification, document length, signer readiness, witnesses, number of signers, and number of required notarial acts.
Can I book more than one document or signer?
Yes, when the documents and signers are eligible and the request is confirmed before purchase. The standard $25 remote appointment covers one signer and one eligible electronic document. Multiple-document sessions start at $45 and require advance review.
What happens if I cannot complete identity verification?
The remote notarization cannot proceed if identity requirements are not satisfied. Review your identification and technology before booking. Refund eligibility is governed by the posted Refund and Cancellation Policy.
Mobile notary service
In-person appointments
Mobile service may be available in Colorado Springs and approved surrounding areas based on location, timing, and availability.
What is the difference between remote and mobile service?
Remote online notarization is completed with an electronic document through live audio-video communication. Mobile notarization is completed in person at a mutually agreed location using the appropriate document format and notarial process.
Does the $15 mobile price include travel?
No. The $15 price is the notarial fee for one eligible document. A separate travel fee starting at $35 is required. A central mobile appointment therefore starts at $50, subject to location and availability.
Where are mobile appointments conducted?
Mobile appointments are generally conducted at a mutually agreed public location, such as a library, coffee shop, business office, coworking space, or another safe and appropriate meeting place. The exact location must be confirmed in advance.
How do I purchase a mobile appointment?
Confirm the location and availability first. Then purchase both the Mobile Notary Service and the applicable Mobile Notary Travel Fee. The appointment is not confirmed until the required service details, payment, time, and meeting location are finalized.
Can you meet at a private residence?
Standard mobile appointments are generally arranged at safe public locations. Any request involving a different type of location must be discussed and approved before purchase. Availability is not guaranteed.
Booking and policies
Purchasing, scheduling, and professional boundaries
Review all service requirements and policies before purchasing your appointment.
How do I schedule an appointment?
Begin by purchasing the appropriate appointment product. Scheduling and confirmation instructions are provided after purchase. Appointments must be scheduled and confirmed within 72 hours of purchase under the current policy.
Are same-day, evening, or weekend appointments available?
They may be available depending on scheduling, document eligibility, signer readiness, technology, and location. Same-day appointments are not guaranteed and may include a separately disclosed priority charge. Contact us before purchasing a time-sensitive appointment.
What is the cancellation and refund policy?
Eligibility depends on when the cancellation occurs, whether the service has been scheduled or initiated, and why the appointment cannot be completed. Missed appointments, insufficient identification, client technology issues, failed identity verification, and ineligible or incomplete documents may be non-refundable. Read the complete Refund and Cancellation Policy before purchasing.
What if Barrett Remote Notary cannot complete the appointment?
If the appointment cannot be completed because of notary availability or another business-related issue, the current policy provides for a full refund. If a technical problem occurs on the business side, rescheduling may also be offered when appropriate.
Can you choose, prepare, or explain my legal document?
No. Barrett Remote Notary LLC cannot select a legal document, draft or complete legal forms, interpret legal language, determine legal sufficiency, or provide legal advice. Questions about which document you need or how it should be completed must be directed to an attorney or the receiving organization.
Can the notary refuse to complete a notarization?
Yes. A notarial act may be declined when identity, willingness, awareness, document eligibility, communication quality, legal requirements, safety, or other necessary conditions are not satisfactorily established.
Policies are part of your purchase
By purchasing a service, clients acknowledge the posted appointment requirements, cancellation terms, refund terms, signer-location eligibility requirements, and professional limitations. Review the full policy before checkout.
Helpful next steps
Still preparing for your appointment?
Use these resources to compare services, organize your appointment, or ask a question before purchasing.
Services & Pricing
Review remote, mobile, travel, and additional appointment pricing in one place.
Compare services →Notary Appointment Prep Kit
Use a practical preparation resource to organize identification, documents, and appointment reminders.
View the prep kit →Contact Before Booking
Send your non-legal question before purchasing if the appointment type or requirements are unclear.
Contact us →Ready to proceed?
Book after confirming your document and appointment requirements
Keep the document unsigned, prepare your identification, and confirm receiving-party acceptance before purchasing.
I AM NOT AN ATTORNEY LICENSED TO PRACTICE LAW IN THE STATE OF COLORADO AND I MAY NOT GIVE LEGAL ADVICE OR ACCEPT FEES FOR LEGAL ADVICE. I AM NOT AN IMMIGRATION CONSULTANT, NOR AM I AN EXPERT ON IMMIGRATION MATTERS. IF YOU SUSPECT FRAUD, YOU MAY CONTACT THE COLORADO ATTORNEY GENERAL'S OFFICE OR THE COLORADO SUPREME COURT.